Quality
Marketing Associates continues to bring its clients the very best in marketing strategy and complete solutions. This effort has been recognized by the Ford Motor Company, which has awarded Marketing Associates with the Marketing Excellence Award every year since its inception in 1990 and Ford's prestigious Q1 Award in December of 2002.
Marketing Associates has a quality management system consistent with ISO 9001:2000, which is an international automotive quality standard. Marketing Associates' Quality Management System (QMS) is composed of policies, procedures, instructions and forms that define how we conduct business to satisfy our customers.
Marketing Associates' Quality Policy is to achieve continuous improvement in customer satisfaction with the products and services that we provide to our customers. We achieve this goal through the participation in internal and external quality audits to ensure our systems maintain quality assurance.
There will be no compromise in service or quality for our customers.